Punta Cana Airport (PUJ) to Ocean El Faro

Ocean El Faro publishes an adults-only El Beso section and a family Daisy Club section. They are parts of the same resort rather than separate hotels, so the drop-off address is the same.

We still take the section name at booking, because knowing whether you are checking into the adults-only side or the family side tells us who is travelling and what has to be in the vehicle — child seats and pram space on one, usually not on the other. It is a question that shapes the vehicle, not the route.

Going home, you owe the road the same zone time again, and then the airline wants you at the terminal well before departure. Added together, that pickup is earlier than most guests expect on their last morning.

We calculate it from your flight and the check-in window and confirm it in writing, so nobody is doing that arithmetic over breakfast. If your flight time changes, tell us and we recalculate; the fixed point is the flight, not the pickup we agreed weeks earlier.

Capacity matters more when the drive is longer, because a vehicle loaded to its published limit is comfortable for fifteen minutes and less so for the better part of an hour.

The Small SUV is published at two passengers and two suitcases, the Minivan at five and five, the Full-Size SUV at six and six, and the Mercedes Sprinter at sixteen and sixteen. On this run we would rather you booked one class up than travelled exactly at the limit. The fleet page publishes the capacities; we assign by class rather than by individual model.

Plans change, and the return is the leg most likely to move. Message us with the new flight and we re-time the pickup; there is no charge for re-timing a booked transfer.

Cancellations follow our standing policy: a full refund fourteen or more days before pickup, a partial refund or a one-year credit inside that window, and nothing refundable inside forty-eight hours.