Terms and Conditions

Transekur Global LLC, a company legally incorporated in the State of Florida, in the United States of America, sells transportation services. Its offices are located in the city of Miami.

All services are priced and sold in United States Dollars. All payments should be made in United States Dollars through all means available. International (Non-U.S.) credit card holders could see a different amount on their credit card statement. The difference is due to the exchange rate within banks and is not a direct responsibility of Transekur Global LLC.

Local providers in each location are screened for lawfulness, local DOT compliance and insurance requirements.

Pictures shown in this website are for illustrative purposes only. The model and color of the unit may be different that that in the picture. The vehicle category will not change. If the vehicle category is changed, you will be upgraded to a vehicle of superior characteristics.

Once you complete a reservation in our website, you are authorizing Transekur Global LLC to charge your credit or debit card for the full amount of the services requested.

We strongly encourage you to have a print copy or an electronic device with your reservation confirmation.

Paid reservations are non refundable.

Time and date for the service may be changed, but will depend on vehicle availability and a USD$50 rebooking charge will be applied.

An airport transfer does not include wait time or stops. Wait time and stops will be charged at a rate of US$50 per hour or stop. This fee will be paid directly to the driver.

We monitor flight arrivals and departures. We will dispatch the service according to the actual arrival or departure time.

For arrivals, the vehicle will be waiting at the airport and the driver at the pickup location, fifteen minutes before the aircraft arrives.

For departures, the vehicle will be ready to pick you up at your hotel three hours before the flight’s scheduled departure.

Private flights (non commercial) include a 30-minute waiting window, according to the original request. After 30 minutes you will be billed US$50 per hour for additional wait time.

Rates for airport transfers include vehicle, driver, fuel, taxes and tolls.

Hourly service includes vehicle, driver, fuel and all taxes. It does not include tolls. Tolls should be paid directly by the passenger at the tollbooth.

Rates for airport transfers and hourly service do not include gratuity. Although the driver may not ask for a tip, feel free to tip our drivers.

Passengers must comply with local laws in the Dominican Republic. For your safety, our drivers are instructed not to exceed 100 Km/H under any circumstance.

The use and transportation of illegal drugs inside the vehicles is strictly prohibited.

We cannot guarantee on-time arrival of the vehicle when transportation is booked within less than eight hours of the pickup time.

Smoking inside our units is strictly prohibited.

Transekur Global LLC and its providers are not liable in the event of mechanical breakdown while on charter and will only be responsible for making up lost time at a mutually agreed date.

Vehicles may not be loaded beyond seating and cargo capacity, as stated in the reservation website for each type of vehicle.

Transekur Global LLC and its providers reserve the right to provide transportation services or end a service if they consider convenient to do so. We reserve the right not to provide service to certain clients at all.

Transekur Global LLC will not assume responsibility for any claim, or expenses resulting from injury or death during the use of our transportation services. The company will not assume liability in case of accidents, damage to the passenger’s property, and lack of enjoyment, physical, mental or emotional consequences of the situations described above.

Transekur Global LLC is not responsible for the client’s failure to obtain proper travel documentation or if local authorities deny entrance to any of its passengers for any reason.

Transekur Global LLC is not responsible for travel disruptions resulting from events of ‘force majeure’ such as weather, natural disasters, earthquakes, storms, tornadoes, hurricanes, acts of war, terrorism and other circumstances that cannot be controlled by the company.

The laws of the market where the service is taking place shall govern claims relating to Transekur Global LLC and its providers.

Please direct your claims, suggestions or comments to [email protected]