Transekur- Coronavirus (COVID-19)

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UPDATE 3/18/2020:Due to the most recent measures enacted by the government of the Dominican Republic, Transekur will fully cooperate in the efforts to contain the spread of the Coronavirus ( COVID-19), and stop all operations from March 19, 2020 to July 5, 2020. We will continue to monitor the situation and keep you informed. Stay safe.

UPDATE- 3/16/2020: As the Coronavirus (COVID-19) outbreak evolves, Transekur continues to monitor the developments and is prepared to respond. Although our top priority is to protect the health and safety of our team and customers, Transekur intends to continue to serve the needs of our customers.

Transekur has an Emergency Prepared Plan that was established to address these types of events. Our plan was designed to ensure all areas of our organization are prepared to continue serving you with minimal disruption.

While we at Transekur are still servicing our customers, our team is working from remote locations. Our team is fully trained and equipped with the technology and resources needed to do so. However, our ability to provide certain services and response times to emails, phone calls and chats may be impacted. Transekur will make every attempt to work through these challenges Covid-19 has created to provide the level of service you expect.

We will continue to send updates should additional information become available. If you have specific questions or concerns, please contact us at contact@transekur.com or by phone ( Domestic 809-333-7999 or International at 888-885-8760.

UPDATE -3/16/2020:A medida que el brote del Coronavirus (Covid-19) evoluciona, Transekur continúa monitoreando la situación y está preparada para responder. Aunque nuestra prioridad siempre será proteger la salud y la seguridad de nuestro equipo y de nuestros clientes, tenemos la intención de continuar atendiendo las necesidades de nuestros contratantes, tomando todas y cada una de las medidas preventivas para ello.

Transekur cuenta con un protocolo establecido, precisamente, para poder continuar ejecutando nuestros servicios ante eventos de este tipo. Nuestro plan, además, está diseñado para garantizar que todas las áreas de nuestra organización estén habilitadas para continuar sirviéndoles, aunque a un ritmo distinto del habitual. La mayoría de nuestro equipo administrativo y operativo trabajará remotamente, lo que supondrá mayores tiempos en nuestras respuestas a sus requerimientos.

Transekur hará todo lo posible para superar todos los desafíos que el Covid-19 ha creado a escala planetaria, y muy especialmente, a la industria del turismo. Continuaremos enviando actualizaciones a medida que evolucione el panorama. Si tiene preguntas o inquietudes específicas, contáctenos a contact@transekur.com, o por teléfono (Local 809-333-7999 o Internacional al 888-885-8760)

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